Capstone Works Blog

Austin, Texas is a thriving tech hub, sometimes called Silicon Hills. With an active tech scene and a growing number of tech companies, there is a lot of opportunity for a small business to grow and thrive. To stay competitive in this tech-savvy environment, businesses in Austin need to embrace technology and ensure they have reliable IT support. A good IT consultant can help businesses in Austin navigate the complex world of technology, providing expertise and support to keep their operations running smoothly and securely.

By choosing the best Austin-based managed IT consultant for their needs, businesses can benefit from specialized services tailored to their requirements. Whether it's network security, data backup and recovery, or cloud services, a reputable IT consultant can help businesses in Austin optimize their technology infrastructure and stay ahead of the competition.

Just about every business owner finds themselves searching for a trusted IT consulting service at some point. Establishing and maintaining a complex business network is essentially a full-time job, and even the smallest businesses start to run into some pretty tough hurdles when it comes to this process. Once you mix in the modern-day line of business applications, user management/active directory, and cybersecurity best practices, even the most technical users are going to fall short of the knowledge and skill required to keep the gears turning.

As your business grows, or as you invest in expensive technology solutions to assist your business growth, you may need significantly more help managing, maintaining, and supporting the technology within your organization.

This usually happens when you outgrow your current computer support provider or get too busy to research, learn, and take care of everything yourself. Either way, you must focus on your business and need someone else to handle your IT.

Sure, you can hire internal IT staff; in some cases, that’s a pretty good call. We will discuss some pros and cons and alternative options before you spend a ton of money you don’t need to.

With the ever-changing landscape of technology and the increasing presence of cybersecurity threats, it's crucial to have a well-planned and strategic IT budget in place. Let’s discuss the steps you can take to plan your organization's 2024 IT budget to prevent excess costs and get the most out of your IT investment.

When it comes to managing IT issues, some companies still rely on the older way of doing things. In our industry, we call this the break-fix model. This approach involves waiting for something to break and then paying someone to fix it. While this may seem like a cost-effective solution, it can actually lead to more problems and inefficiencies in the long run.

In this article, we'll explore the break-fix model and why it's an inefficient solution to IT problems. We'll also discuss alternative approaches that can help your business save time, money, and headaches.

When it comes to disaster recovery and business continuity planning, one of the most important metrics to consider is the Recovery Time Objective (RTO).

But what exactly is RTO, and why is it crucial for your organization? In this article, we’ll dive into the definition of RTO, its importance, and how to determine the right RTO for your business.

Are you a business owner in Austin, Texas looking for a reliable and efficient way to handle all of your IT-related needs? Look no further than managed IT services. In today’s digital age, technology plays a crucial role in the success of any business. From communication and collaboration to security and compliance, IT covers a very wide area within any organization, and as a business grows, it becomes harder to manage with in-house staff. That’s where managed IT services come in. In this article, we’ll explore the benefits of managed IT services in Austin  and why they are essential for your business.

Central Texas, particularly around Austin, is a pretty populous area, with lots of businesses functioning there. Just about all of these businesses will need to use IT, and will therefore benefit from a relationship with a trustworthy consultant who can help them both avoid risk and optimize their operations. Let’s go into what business owners and leaders in and around Cedar Park can do to find the best IT consultants for their needs.

If you're a business owner in Austin, Texas, you know how important it is to have reliable IT support. After all, your company's technology is what keeps you connected to your clients, your employees, and the rest of the world. Without it, everything grinds to a halt.

While no two businesses are the same, there are usually going to be some common similarities between any two office environments. When you take a typical look at the technology that runs any two offices, you’ll see your standard workstations, phones, printers, and a couple of servers tying everything together. However, if you try to run an architecture, construction, or design firm from your typical office environment, things are going to fall apart very quickly. Why is that?

Austin, Texas is one of America’s tech hubs. It’s a place where many businesses are a few steps ahead when it comes to effectiveness and innovation. That also means there are a lot of different options for computer and IT support for Austin-based companies—which makes it important that business owners weigh their options carefully.

Engineering firms are known for pushing the limits of their technology. While at a glance, it might look like your engineers need a similar setup to a normal office, the typical infrastructure that a standard office uses is only going to cause headaches for your team.

It’s easy to look at your IT spending and see it as an expense, but the very nature of computing technology in the workplace is based around improving output and making your workforce more effective and profitable. If IT feels like an expense rather than an investment, it’s likely that your organization doesn’t have a proper budget and IT roadmap.

Austin might be the tech hub of the midwest, but that doesn’t mean that every business is on the same page when it comes to their IT. Cybersecurity has been such a problem recently that it’s close to growing out of control, but Texas CEOs are stuck dealing with louder, more visible issues to the point where they might not be seeing the threats underfoot.

Nobody likes to think about being “fragile.” It’s easier to go about your day assuming that very little can harm you, your way of life, and your business. It usually takes a shocking lesson to change a person’s mind about just how easy it is for something solid to topple over.

Nobody likes getting surprise charges. It feels… dirty. So many companies do it. You’ve got those surprise processing fees attached to your phone bill, the mechanic calling you to tell you that you’ve got a cracked turbo when you only went in for an oil change, or your computer guy sending you an invoice for additional support along with the monthly bill…

It feels like a lot of these other computer support companies make a living off of surprise fees and invoices. It’s NOT it normal, and we’re going to tell you a little secret about the IT industry so hopefully you don’t ever have to pay a surprise IT invoice ever again.

Austin—or, as it’s known to some, “Silicon Hills”—has quietly served as a force in the tech world for years now. As such, the investments that Austin businesses make into their IT can be considered very impactful. After all, look who they’ll unavoidably be compared to. This makes it crucial that you prioritize your own technology investments. 

Are your servers “out of sight, out of mind?” Set up, turned on, and promptly forgotten? Your servers are a critical part of your business’ operations and if not managed properly, you are risking a lot of lost time and money.

Most businesses rely on information technology in order to operate, with accountants, CPAs, and accounting firms being no exception. This means that modern accounting firms therefore have a lot of IT-related considerations to manage—particularly related to their security.

For many, IT is synonymous with waiting on hold with technical support, dealing with frustrating, unexplainable computer issues, and running into complex problems that get in the way of actual work. It can sometimes feel like the whole world has to constantly catch up to technology, when technology is supposed to make us all more efficient and effective. The question is, how can modern IT be best utilized to drive your business forward? Better yet, can it be done delightfully?