The True Cost of Lost Productivity

True Cost of Lost Productivity

The Hidden Cost of Lost Productivity	Staff	Finance	Sales	Your Employee
Annual Employee Salary	$45,000	$60,000	$90,000
Annual Sales Generated by Employee	$0	$0	$250,000

Monthly Salary	$3,750	$5,000	$9,375
25% Overhead for Benefits, Taxes and Insurance	$937	$1,250	$1,875
Total Monthly Cost	$4,687	$6,250	$9,375
Hourly Cost (assuming 75% productivity)	$36.06	$48.08	$72.12
Hourly Revenue Generated by Employee	$0	$0	$160.26
Total Hourly Value of Employee	$36.06	$48.08	$232.38
Est. Hours of Downtime per Month due to Computers	2	2	2
Monthly Cost to your Business	$72.12	$96.16	$464.76
Useful Lifetime of a PC (years in service)	3	3	3
Total Lifetime Hidden Cost per PC	$2,596	$3,462	$16,731

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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